We have application intake options built to suit your program’s needs. Tenants can apply and submit all documentation online with assistance from their landlords or local outreach programs.

The need is great and so is the processing. Large teams with new recruits and multiple agencies are managed easily with our built-in assignment workflow and customizable roles. Each reviewer, specialist, and QC can be monitored and reported on.

Every residence must meet the requirements of the program. Our digital file checklist ensures reviewers, tenants and landlords collect everything that is needed to make applicants compliant.

Not all assistance will be coming from the same funding source. CAPGMS allows you to assign a unique funding source for each tenant and provides the information within all reporting.

We recognize that landlords are crucial stakeholders in any ERA program. That's why each landlord has their own portal to assist you in closing the loop on leases, EFTs, cancelled checks, W9s, and other crucial information. We also make it easy to assist all of their tenants from one login.

During these stressful times, residents will want to know the status of their application. With their tenant portal they can check the current status of their application or reach out to their landlord who can check for them!

Our software is fully integrated with the best in class CRM, HubSpot. All applicants, landlords, and other contacts are integrated into HubSpot with full transparency to other reviewers and administrators.

Final Grant Agreement and other documents requiring eSignature will be handled directly from CAPGMS. Additionally, funding information can be exported in various ways to accomodate your back end systems.

Keep your stakeholders informed with easy-to-read dashboards while being able to pull full fidelity reporting data out in Excel.